The Trivial Company

Frequently Asked Questions

Answers for Clients & Users of The Trivial Company Systems

For Clients

What is an automated parking system?

A Semi-Automated Parking System is a modern parking solution that uses mechanical lifts, slides, and shuttles to move and store vehicles efficiently within a compact footprint. Instead of circling for a spot or maneuvering into tight spaces, drivers simply park their vehicle on a designated platform, and the system handles the rest—safely placing the car into an organized bay.

By stacking and sliding vehicles vertically and horizontally, semi-automated parking systems can double, triple, or even quadruple parking capacity compared to traditional garages. This makes them ideal for residential complexes, office buildings, and commercial developments where every square foot counts.

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What types of automated parking systems exist?

There are multiple configurations including vertical stackers, puzzle lifts, and fully automated shuttle systems. Each configuration is engineered for specific site layouts, user capacity, and space constraints. Explore system types on our Projects Page.

What are the benefits of an automated parking system?

Benefits include reduced labor costs, increased operational efficiency, enhanced user experience, and maximized revenue through intelligent space utilization. Our proprietary RAUL™ Data Platform continuously monitors performance, enabling real-time diagnostics and optimization.

What are the disadvantages of automated parking systems?

The main drawback is higher upfront installation costs. However, long-term savings from reduced maintenance, smaller footprints, and higher utilization quickly offset initial expenses, delivering strong ROI.

Do you have 24/7 Support?

Yes. The Trivial Company offers full 24/7 customer and technician support for all clients. When you call 877-874-8447, a live representative assists you step-by-step. Most issues are resolved remotely, and technicians are dispatched as needed.

Read more about our 24/7 Support here!

For Users

How long does it take to retrieve my car?

Retrieval time is faster than most expect. Using our proprietary RAUL™ platform, we monitor live retrieval data across all systems. On average, vehicles are retrieved in under two minutes—even during peak hours.

What maintenance is required for automated parking systems?

Routine maintenance includes checking platform calibration, sensors, and software diagnostics. Cloud-based systems and remote monitoring minimize on-site maintenance and downtime.

What technologies are used in automated parking systems?

Our systems integrate cloud computing, RFID access, sensor-based detection, and AI-driven analytics via RAUL™ to ensure seamless operation, safety, and precision.